Specified Commercial Transactions

Notations Based on the Specified Commercial Transaction Act

Legal information and designations related to the Specified Commercial Transaction Act.

Site Name
AmuLit Official Store

Seller
Voltage Inc.

Representative
Acting President Yuzi Tsutani

Address
Ebisu Garden Place Tower 28F　
4-20-3 Ebisu, Shibuya-ku, Tokyo

Phone Number
03-5475-8146

Email Address
amulit-store@voltage.co.jp

Product Prices
All prices include tax and are displaced on the sales page for each product.

Necessary Fees Apart from Product Prices
- Domestic delivery fee: 700 yen (tax excluded) nationwide *1200 yen for Okinawa and remote islands
- Local consumption tax (10%) (within Japan only)
- Internet connection fees
- If using a proxy service, Import duties, taxes, custom clearance and other processing fees (for shipping outside Japan)

Terms of Order Validity
While there is no general rule or expiration date for purchase orders, there may be for items with a limited sales period such as those listed for pre-sale. Details will be indicated on the product page.

Payment Methods
- Credit Cards (Visa, MasterCard, American Express, JCB, Diners Club)
- Shop Pay
- Google Pay
- Apple Pay
- Convenience store payments (Family Mart, Lawson, Seven-Eleven, Ministop, Daily Yamazaki)
- Smartphone payments (PayPay)

Payment Period
Credit Card / Shop Pay / Google Pay / Apple Pay:
The closing date, debit date, etc. may differ depending on the company providing the method of payment that you have selected. Please confirm payment details with the related company.

Delivery Timing and Method
Digital Content
As a general rule, the purchased data will be displayed immediately on your personal page once the transaction has been completed. (*Excluding pre-orders and made-to-order items)

Regular Items
In general, orders will be shipped within 14 days.

Made-to-Order & Pre-Order Items
The items will be sent to your registered address during the shipping period indicated on the product purchase page.

Please note that items can only be delivered to locations within Japan, the United States, and Canada (limited to EMS delivery regions.)

Please also be aware that delivery of goods may be delayed in the following cases:
- Backlog due to a large number of orders all at once
- Natural disasters and other unavoidable circumstances

Delivery Regions
Within Japan. Those who wish to make purchases outside of Japan are asked to use the proxy purchasing service Buyee.
List of Regions Buyee Handles: https://buyee.jp/help/yahoo/guide/countries
(redirects to an external site)

Returns & Cancellations
The shop reserves the right to cancel your order and issue a refund in the event that the production or manufacturing of a product becomes difficult due to earthquake, fire, or other unavoidable circumstances. Thank you in advance for your understanding.
Once payment has been confirmed, the customer cannot cancel, exchange, or return a purchased item for personal reasons (such as ordering the wrong item etc.) Please make doubly sure that you are happy with your order before completing your purchase.

Defective Items
Exchanges or returns will be accepted at our expense for items damaged or spoiled during shipping, incorrectly shipped items for which we are responsible, and initial defects. Please contact us within 8 days of receiving the product. After you have contacted us, we will review the quality of the product, and if it is clearly determined to be defective, we will guide you through a replacement or return on your purchase. However, we cannot accept exchanges or returns on items that have been damaged or soiled by the customer.

*Refunds may be issued depending on inventory status. Thank you in advance for your understanding.

Return Period
Please any inquiries not sent via the Contact Us page within the 8-day period following receipt of the item will not be accepted, and no exchanges or returns will be issued even for defective items.

Shipping Charges for Exchanges and Returns
The company will bear the cost only if the product is damaged, soiled, or contains an initial defect prior to being delivered to the customer.

Redelivery
In the event that an item cannot be delivered due to refusal of receipt, long-term absence, or incomplete address is returned to our shop, the item will be held for 30 days from the time of shipment. If you contact us within this period, the item can be shipped again, so be sure to send us a message via the Contact Us page. Please be aware that the shipping fees for redelivery of the item is the responsibility of the customer, so follow the instructions of the shop to pay these and have your item resent to you.
Be aware that no refunds will be issued in the event that the customer did not observe instructions correctly or refused receipt of the item.